Operations & AI Engineering

Most healthcare operations teams are held together by spreadsheets, forwarded emails, and a few brittle Zapier flows that nobody wants to touch. We replace that with proper workflows that branch, retry on failure, run on a schedule, and tell you when something breaks. Where AI helps, an LLM step handles the classification, routing, or drafting work that would otherwise pile up — with the unsexy parts done right: validation on input, version-controlled prompts, structured output your code can rely on, and a cost dashboard so the bill never surprises you. The same operations layer covers transactional email that arrives in the inbox instead of spam, Stripe charges recorded exactly once even when the network hiccups, and webhook reconciliation that survives the messy real world.